Privacy policy

At englandrover.com, one of our main priorities is the privacy of our visitors. This privacy policy document contains types of information that is collected and recorded by englandrover.com and how we use it.

If you have additional questions or require more information about our privacy policy, do not hesitate to contact us through email at tim@englandrover.com.

How we use your details

When you post a review on our website, we will ask for your name which will be displayed alongside your review. We will not use these details for any purpose other than to post the review on our website. We will not sell or disclose your details to any third party, except when required to by law.

If you book accommodation through englandrover.com, your accommodation booking may be processed by either ALL – Accor Live Limitless, Travelodge, Britannia Hotels, Millennium Hotels, Radisson Hotels, Thistle Hotels or hotels.com. When you make a booking, you will be taken to the website of one of these third-party booking agencies and the way your personal details are used will be governed by the privacy policy of the respective company that processes your booking.

We also have affiliate arrangements with other companies where we earn a commission for buying travel insurance; bus, coach and train tickets; the London Pass sightseeing pass; English Heritage membership and sightseeing passes; for booking theatre tickets and for pre-booking entry to tourist attractions. When you click to book or buy any of these products or services you will be taken to another website and will be subject to the privacy policy of that site.

Refer to the privacy policies of the following companies for more details:

• Hotels.com
• Travelodge
• Britannia Hotels
• Millennium Hotels
• ALL – Accor Live Limitless
• Radisson Hotels
• Thistle Hotels
• English Heritage
• London Pass
• etc.

Our website is built using Wordpress, which use cookies and related technology to work effectively.

Orders processed by us

In addition to referring you to third parties where you can book accommodation, sightseeing and transport, we also sell O2 UK sim cards. Sim card sales are processed and despatched by ourselves rather than a third-party company.

When you buy a sim card from us, we will ask for your name and delivery address which is used for processing your order. Your address details will be printed on your address label and will be seen by the post office in whichever country your order is being delivered (having your address printed on the address label on your envelope is necessary for your order to be delivered). Your payment will be processed by either PayPal or Stripe and will be subject to the privacy policies of these two companies.

The sim cards we sell uses a service provided by O2 (part of the Telefonica Group). There is no requirement to provide any personal details to activate and use this service unless you choose to register an account online to manage your service (which is entirely optional). If you do choose to register an account online, this will be subject to O2’s privacy policy.

If for any reason you wish to have your data removed from our system, please let us know and we will delete your details.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site and to target ads to you on other websites.

Cookies used by englandrover.com may include cookies from third-party companies including AdRoll, Facebook and Google.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you want to change your name, your username or your email address just let us know and we will update this for you. Likewise, if you no longer want your reviews on our site, just let us know and we will remove them for you.

The above applies not only to reviews that you write yourself but also to reviews other people write and photos they upload to our site. While you can’t remove other people’s reviews (and they can’t remove your reviews) if you are mentioned by name in someone else’s review just let us know and we will remove your name from the review. Likewise, if you find a photo of yourself on our site, just let us know and we will either remove the photo or pixilate out your face and anything that identifies yourself in the photo.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Online privacy policy only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on englandrover.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms and conditions.

Update

This privacy policy was last updated on 7 April 2024. If there will be an update, amendment, or changes to our privacy policy then these will be posted on this page.

Contact details

If you contact us, you can email tim@englandrover.com or phone us on 020 3286 2828 (+44 20 3286 2828 from outside the United Kingdom).

Our registered address is:

Rover Media Pty Ltd
103 / 422 Collins Street
MELBOURNE  VIC  3000
AUSTRALIA