Gloucester Transport Hub is the city’s main bus and coach station. It is a modern bus terminal with 12 bus bays, a ticket office, electronic departure screens plus public toilets and an on-site cafe.
The bus station is operated by Stagecoach who run most services, however, other bus and coach operators including National Express also use the facility.
Stagecoach operate local bus services as well as buses within Gloucestershire and to neighbouring counties. This includes buses to Cheltenham, Chepstow, Hereford, Ross-on-Wye and Tewkesbury.
National Express coaches go to Birmingham, Bristol and London.
Check National Express coaches to and from Gloucester
Check prices and availability for National Express coach routes to and from Gloucester. Tickets are issued by Omio as a mobile ticket that you can show on your mobile phone.
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The bus and coach terminal is around 150m (500 ft) from the railway station, which makes it a convenient hub for transport connections.
The Transport Hub was opened in October 2018, replacing the old Gloucester Bus Station on Market Place, which will be demolished as part of the Kings Quarter redevelopment project.
![The new Gloucester Transport Hub opened in 2018, replacing the city’s old bus station. It is a modern bus and coach terminal that is served by both Stagecoach buses and National Express coach services. (Photo: D Eaketts [CC BY-SA 4.0])](https://englandrover.com/wp-content/uploads/2018/08/gloucester-transport-hub.jpg)
11 reviews
Paul
Just down right awful
A few years old and falling apart already, no maintenance carried out. The face of Gloucester to visitors, what an embarrassment…..
19 June 2024
PJ Bowman
Appalling.
This is supposed to be welcoming people into Gloucester. What an embarrassment. Filthy walls outside filthy windows and sliding doors, one which hasn’t worked since last year!! Millions being spent just metres away, and yet this so called modern transport hub, only a few years old falling into disrepair! I have to add a rating…..
14 June 2024
Peter
Crap
Horrible place. Rude staff. Smelly and dirty. Tried to phone them but can’t find phone number any where so had to go in. Still didn’t get the info I need. Needs sorting out
9 March 2024
Talya
Avoid at all costs
The staff are HORRIBLE. They clearly don't care about helping customers. The toilets are a disgrace and often are flooded or covered with toilet paper.
26 February 2024
Jerry Barr
Lost property
Really frustrated in attempting to contact the hub re a back pack left on a 97 bus during the working day. It really should be possible to speak to someone at that time but no local phone number
24 November 2023
Sheila
Mrs
I want to know the cut if point which you pay for a Gloucester day ruder to Chelt on no 10 Tuffley bus. I don't want to keep paying a Gloucester x Chelt day ruder if I can get of where it stops before the price increase if this makes sense. Iv rang and lady had me on hold over 14 min to unable give me answer Sheila
7 February 2023
Zara Perkins
Website
There is a webpage on the stagecoach app for this. if you look at their available bus passes, and click “where can i use this?” section it shows you a map where the cut off points are.
18 June 2024
Tony Ware
What a grim place to wait for a bus
My bus was cancelled so I had to spend an hour waiting and trying to find out what was going on. The departure boards gave incorrect information, the lady at the info desk didn't know but kept telling me it would be 15 minutes, and the Stagecoach app said nothing. Toilets mostly out of order, sliding doors to the buses bays not working, it was cold and bleak. Very third world.
4 January 2023
Linda Whyatt
Timetables
Where are the timetables on your website? With no-telephone number to call how on earth do folks get to plan their journey? Poor do I say
5 August 2022
Gary Brown
Without a clue?
Waiting for a bus and all i see are blank screens? The building and layout are vast improvements but customers need basic information and with the means to do it not being used it doesn't give a good impression.
3 August 2021
Jon mcdonnell
No phone contact
Why with such a new building and the availability of technology is there no telephone contact service available with the bus hub. It seems this is a way to force people onto your app and hence avoiding human contact. How is one experience speak with a representative of the bus hub for advice of there is no telephone contact service. It’s the 2021. Telephones are available. Purchase one.
2 August 2021