Gloucester Transport Hub

Rated 1.63 out of 5

Gloucester Transport Hub is the city’s main bus and coach station. It is a modern bus terminal with 12 bus bays, a ticket office, electronic departure screens plus public toilets and an on-site cafe.

The bus station is operated by Stagecoach who run most services, however, other bus and coach operators including National Express also use the facility.

Stagecoach operate local bus services as well as buses within Gloucestershire and to neighbouring counties. This includes buses to Cheltenham, Chepstow, Hereford, Ross-on-Wye and Tewkesbury.

National Express coaches go to Birmingham, Bristol and London.

Check National Express coaches to and from Gloucester

Check prices and availability for National Express coach routes to and from Gloucester. Tickets are issued by Omio as a mobile ticket that you can show on your mobile phone.

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The bus and coach terminal is around 150m (500 ft) from the railway station, which makes it a convenient hub for transport connections.

The Transport Hub was opened in October 2018, replacing the old Gloucester Bus Station on Market Place, which will be demolished as part of the Kings Quarter redevelopment project.

The new Gloucester Transport Hub opened in 2018, replacing the city’s old bus station. It is a modern bus and coach terminal that is served by both Stagecoach buses and National Express coach services. (Photo: D Eaketts [CC BY-SA 4.0])
The new Gloucester Transport Hub opened in 2018, replacing the city’s old bus station. It is a modern bus and coach terminal that is served by both Stagecoach buses and National Express coach services. (Photo: D Eaketts [CC BY-SA 4.0])
Amenities
  • Ticket counter
  • Cafe/restaurant

8 reviews

  • Peter
    1 out of 5

    Crap

    Horrible place. Rude staff. Smelly and dirty. Tried to phone them but can’t find phone number any where so had to go in. Still didn’t get the info I need. Needs sorting out

    9 March 2024

    Reply

  • Talya
    1 out of 5

    Avoid at all costs

    The staff are HORRIBLE. They clearly don't care about helping customers. The toilets are a disgrace and often are flooded or covered with toilet paper.

    26 February 2024

    Reply

  • Jerry Barr
    1 out of 5

    Lost property

    Really frustrated in attempting to contact the hub re a back pack left on a 97 bus during the working day. It really should be possible to speak to someone at that time but no local phone number

    24 November 2023

    Reply

  • Sheila
    2 out of 5

    Mrs

    I want to know the cut if point which you pay for a Gloucester day ruder to Chelt on no 10 Tuffley bus. I don't want to keep paying a Gloucester x Chelt day ruder if I can get of where it stops before the price increase if this makes sense. Iv rang and lady had me on hold over 14 min to unable give me answer Sheila

    Keep reading

    7 February 2023

    Reply

  • Tony Ware
    1 out of 5

    What a grim place to wait for a bus

    My bus was cancelled so I had to spend an hour waiting and trying to find out what was going on. The departure boards gave incorrect information, the lady at the info desk didn't know but kept telling me it would be 15 minutes, and the Stagecoach app said nothing. Toilets mostly out of order, sliding doors to the buses bays not working, it was cold and bleak. Very third world.

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    4 January 2023

    Reply

  • Linda Whyatt
    1 out of 5

    Timetables

    Where are the timetables on your website? With no-telephone number to call how on earth do folks get to plan their journey? Poor do I say

    5 August 2022

    Reply

  • Gary Brown
    3 out of 5

    Without a clue?

    Waiting for a bus and all i see are blank screens? The building and layout are vast improvements but customers need basic information and with the means to do it not being used it doesn't give a good impression.

    3 August 2021

    Reply

  • Jon mcdonnell
    3 out of 5

    No phone contact

    Why with such a new building and the availability of technology is there no telephone contact service available with the bus hub. It seems this is a way to force people onto your app and hence avoiding human contact. How is one experience speak with a representative of the bus hub for advice of there is no telephone contact service. It’s the 2021. Telephones are available. Purchase one.

    Keep reading

    2 August 2021

    Reply

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